Customer Service

If you have any questions regarding your order,  or produce availability, please Text Charlie at (925)339-3780.    You may also send a text message regarding shorts or quality issues with your order.  Our quality is always backed with a 100% satisfaction guarantee.  Refunds are usually issued in the afternoon of your ship date, or within 24 hours of your refund request.  Because we are focused on packing and shipping out orders in the morning, we may not be able to pick up your phone calls in the morning.  Text message is the ideal  way to address your questions and concerns.  Furthermore, text message allows both parties to maintain a record of our conversations.  

Order cut-off time

We start to pack your produce orders at 1:00 am in the morning and trucks leave our warehouse at 8:00 a.m.  Orders received before 8pm the night before will be shipping out on your selected delivery day.  If you submit your order past the 8pm cut-off time, please send a text message to Charlie to request next day delivery.

Delivery days

No Deliveries on Tuesdays and Sundays.